Shipping: All orders are shipped via USPS Mail Service: $ 4.95 1 - 2 Containers, Domestic (Up to 1lb.) $ 8.45 3 - 5 Containers, Domestic (1.1lbs. - 2lbs.) $ 9.95 6 - 20 Containers, Domestic (2.1lbs. 20lbs.) $15.95 20.1 lbs. and greater, Domestic $ 5.95 1 - 2 Containers, Canada - First Class International (Up to 1lb.) $ 8.95 3 - 5 Containers, Canada - First Class International (1.1lbs. - 2lbs.) $ 12.95 6 - 10 Containers, Canada - First Class Internat. (2.1lbs. - 3.3lbs.) $ 15.95 11 - 20 Containers, Canada - First Class Internat. (3.4lbs. - 4lbs.) $ 24.95 21 - 30 Containers, Canada - Priority Internat. (4.1lbs. - 20lbs.) International Orders (Please contact us at Support@XylitolSalvation.Com ) Express shipping is not available!

Returns/Refunds:

All return and refund requests must be made in writing or email within 30 days of purchase.  Please include your name, address, phone number, email address, order number and reason for return.  We will notify you by email confirming receipt of your request, and we will provide instructions as to where to return the product.  Your credit card will be credited upon verification of receipt of returned products less Shipping and Handling charges.  All returns must be complete, in original packaging and in new, undamaged condition.   Please note, as with any food product, any opened containers can not be returned.

Exchanges/Defective Merchandise:

Any notification of damaged or defective merchandise must be made in writing or email within 14 days of purchase.  Please include your name, address, phone number, email address, order number and the problem with the product.  We will notify you by email confirming receipt of your notification, and we will provide instructions as to where to return the product.  Upon receipt of the damaged merchandise, replacement product will be shipped to the address on the original order.  Please note, as with any food product, any opened containers can not be exchanged unless product or packaging is determined to be defective.